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Blueprints for service quality : the federal express approach / AMA Management Briefing
Series: AMA management briefingPublication details: New York : AMA Membership Publications Division, 1991Description: 81 p. : ill. ; 22 cmISBN:- 0814423477
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HE5903.F435B58 (Browse shelf(Opens below)) | 1 | Available | 00000362372 |
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