Blueprints for service quality : (Record no. 26549)

MARC details
000 -LEADER
fixed length control field 01063nam a2200301 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250913111026.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 981208s1991 xxua 00 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 91-026676
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0814423477
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 200610200915
Level of effort used to assign nonsubject heading access points bedah
y 08-18-1999
z load
043 ## - GEOGRAPHIC AREA CODE
Geographic area code n-us---
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HE5903.F435B58
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HE5903.F435
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) B58
245 00 - TITLE STATEMENT
Title Blueprints for service quality :
Remainder of title the federal express approach /
Statement of responsibility, etc. AMA Management Briefing
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. AMA Membership Publications Division,
Date of publication, distribution, etc. 1991
300 ## - PHYSICAL DESCRIPTION
Extent 81 p. :
Other physical details ill. ;
Dimensions 22 cm.
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title AMA management briefing
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Federal Express Corporation Management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Express service
Geographic subdivision United States
General subdivision Quality control
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Express service
Geographic subdivision United States
General subdivision Employees
711 2# - ADDED ENTRY--MEETING NAME
Meeting name or jurisdiction name as entry element American Management Association
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b10245376
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix HE5903.F435B58
914 ## - VTLS Number
VTLS Number vtls000025648
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Fakulti Pengurusan Perniagaan
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 1999-05-08
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b10245376
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 0.00 .i10670063   HE5903.F435B58 00000362372 12/09/2025 1 12/09/2025 AM

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