MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01187nam a2200337 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20250918191419.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130607s2004 io a 000 0 ind |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9794421081 (pbk.) |
| Terms of availability |
Hadiah |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201312311522 |
| Level of effort used to assign nonsubject heading access points |
athirah |
| Level of effort used to assign subject headings |
201312311520 |
| Level of effort used to assign classification |
athirah |
| y |
06-07-2013 |
| z |
fati |
| 040 ## - CATALOGING SOURCE |
|---|
| Modifying agency |
UKM |
| 041 1# - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
ind |
| Language code of original |
eng |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.335.G447152 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.335 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.G447152 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gerson, Richard F. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Mengukur kepuasan pelanggan / |
| Statement of responsibility, etc. |
Richard F. Gerson ; penerjemah : Hesty Widyaningrum. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Jakarta, Indonesia : |
| Name of publisher, distributor, etc. |
Penerbit PPM, |
| Date of publication, distribution, etc. |
2004. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 123 p. : |
| Other physical details |
ill. ; |
| Dimensions |
21 cm. |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Seri panduan praktis ; |
| Volume/sequential designation |
no. 17. |
| 534 ## - ORIGINAL VERSION NOTE |
|---|
| Introductory phrase |
Judul asli : |
| Title statement of original |
Measuring customer satisfaction. |
| 546 ## - LANGUAGE NOTE |
|---|
| Language note |
Teks di dalam bahasa Indonesia. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumer satisfaction. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| General subdivision |
Evaluation. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Seri panduan praktis ; |
| Volume/sequential designation |
no. 17. |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b15653742 |
| b |
2019-11-12 |
| c |
2019-11-12 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
AM |
| Suppress in OPAC |
No |
| Call number prefix |
HF5415.335.G447152 |
| 914 ## - VTLS Number |
|---|
| VTLS Number |
vtls003531902 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
|---|
| Link information for 9XX fields |
athirah |
| 991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT) |
|---|
| a |
Fakulti Ekonomi dan Pengurusan |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Library |
PERPUSTAKAAN TUN SERI LANANG |
| Operator's initials, OID (RLIN) |
2013-07-06 |
| Cataloger's initials, CIN (RLIN) |
m |
| Material Type (Sierra) |
Printed Books |
| Language |
Indonesian |
| Country |
|
| -- |
0 |
| -- |
.b15653742 |
