Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention / (Record no. 462699)

MARC details
000 -LEADER
fixed length control field 01190nam a2200325 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250930130652.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100514s2009 my a m 00 0 eng
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201012221543
Level of effort used to assign nonsubject heading access points jamil
Level of effort used to assign subject headings 201012171726
Level of effort used to assign classification maslia
Level of effort used to assign subject headings 201011301727
Level of effort used to assign classification maslia
y 05-14-2010
z hendon
040 ## - CATALOGING SOURCE
Original cataloging agency UKM
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5.C48 2009 tesis
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .C48 2009
100 0# - MAIN ENTRY--PERSONAL NAME
Personal name Che Aniza Che Wel
245 10 - TITLE STATEMENT
Title Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention /
Statement of responsibility, etc. by Che Aniza Binti Che Wel
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2009
300 ## - PHYSICAL DESCRIPTION
Extent xx, 444 p. :
Other physical details ill. ;
Dimensions 30 cm.
502 ## - DISSERTATION NOTE
Dissertation note Thesis (Ph.D.) - Universiti Putra Malaysia, 2009
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note References : p. 302-325
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Universiti Putra Malaysia
Geographic subdivision Malaysia
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer satisfaction
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Dissertations, Academic
Geographic subdivision Malaysia
9 (RLIN) 62866
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b14711242
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type TERHAD
Suppress in OPAC No
Call number prefix HF5415.5.C48 2009 tesis
914 ## - VTLS Number
VTLS Number vtls003431877
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields mms
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Fakulti Ekonomi dan Perniagaan
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2010-01-05
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Thesis
Language English
Country
-- 0
-- .b14711242
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Coded location qualifier Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG TESIS, KOLEKSI ASIA TENGGARA-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 1 0.00 .i19398323 5 HF5415.5.C48 2009 tesis 00002000596 17/09/2025 1 17/09/2025 TERHAD

Contact Us

Perpustakaan Tun Seri Lanang, Universiti Kebangsaan Malaysia
43600 Bangi, Selangor Darul Ehsan,Malaysia
+603-89213446 – Consultation Services
019-2045652 – Telegram/Whatsapp
Email: helpdeskptsl@ukm.edu.my

Copyright ©The National University of Malaysia Library