Service Productivity Management (Record no. 408651)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01518aam a2200373 i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250914164803.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr nn 008maaau |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090212s2006 mau q j eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780387332314 (electronic bk.) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Springer)978-0-387-33211-6 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201504071128 |
| Level of effort used to assign nonsubject heading access points | latihan |
| Level of effort used to assign subject headings | 200902121746 |
| Level of effort used to assign classification | muhaimin |
| Level of effort used to assign subject headings | 200902121008 |
| Level of effort used to assign classification | muhaimin |
| Level of effort used to assign subject headings | 200804040955 |
| Level of effort used to assign classification | muhaimin |
| y | 04-03-2008 |
| z | muhaimin |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | 9780387332116 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.314 |
| Edition information | 22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sherman, H. David. |
| 245 10 - TITLE STATEMENT | |
| Title | Service Productivity Management |
| Medium | [electronic resource] : |
| Remainder of title | Improving Service Performance using Data Envelopment Analysis (DEA) / |
| Statement of responsibility, etc. | by H. David Sherman, Joe Zhu. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston, MA : |
| Name of publisher, distributor, etc. | Springer Science+Business Media, LLC, |
| Date of publication, distribution, etc. | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii, 328 pages : |
| Other physical details | illustration, digital ; |
| Dimensions | 24 cm. |
| 526 ## - STUDY PROGRAM INFORMATION NOTE | |
| Program name | Buku bacaan asas fakulti |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Labor productivity. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Data envelopment analysis. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Industrial productivity. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Zhu, Joe. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | SpringerLink (Online service) |
| 773 0# - HOST ITEM ENTRY | |
| Title | Springer e-books |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://eresourcesptsl.ukm.remotexs.co/login?url=http://dx.doi.org/10.1007/0-387-33231-6">https://eresourcesptsl.ukm.remotexs.co/login?url=http://dx.doi.org/10.1007/0-387-33231-6</a> |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b14126710 |
| b | 2024-04-17 |
| c | 2019-11-12 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Suppress in OPAC | No |
| 914 ## - VTLS Number | |
| VTLS Number | vtls003370148 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Library | |
| Operator's initials, OID (RLIN) | 2008-03-04 |
| Cataloger's initials, CIN (RLIN) | m |
| Material Type (Sierra) | E-Book |
| Language | English |
| Country | |
| -- | 0 |
| -- | .b14126710 |
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