Refine your search

Your search returned 425 results.

Sort
Results
1.
1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni. by Publisher: Petaling Jaya : Advantage Quest Publications, 1999Copyright date: ©1999
Other title:
  • One thousand one ways to keep customers coming back.
  • One thousand and one ways to keep customers coming back.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.335.G73 sbr, ...

2.
The 100 best companies to work for in America / Robert Levering, Milton Moskowitz. by
Publication details: New York : Currency/Doubleday, 1993
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.2.U5L445.

3.
101 ways to boost customer satisfaction / Timothy R. V. Foster by
Publication details: New Delhi : Vinod Vasishtha, 2003
Other title:
  • One hundred and one ways to boost customer satisfaction
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.F678.

4.
25 essential skills & strategies for the professional behavior analyst : expert tips for maximizing consulting effectiveness / by Jon S. Bailey & Mary Burch by
Publication details: New York : Routledge, 2010
Other title:
  • Twenty-five essential skills and strategies for professional behavior analyst
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: RC473.B43 B357.

5.
55 petua seronok bekerja / Mohd. Fadzilah Kamsah & Ahmad Fadzli Yusof by Series: Siri pembangunan diri
Publication details: Bentong, Pahang : PTS Millennia, 2005
Other title:
  • Lima puluh lima petua seronok bekerja
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: HF5549.5.J63M697l 2005 9. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5549.5.M63P477 2005. PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5549.5.J63M845 sbr, ... Not available: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ: Checked out (1).

6.
The 6 imperatives of marketing : lessons from the world's best companies / Allan J. Magrath. by Publisher: New York : American Management Association, [1992]Copyright date: © 1992.
Other title:
  • Six imperatives of marketing.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.122.M335 42dcm.

7.
60 petua seronok di tempat kerja [soundrecording] / penerbit eksekutif, Hj. Waharp Yusoff ; penerbit Hj Zahazan Mohamed by Series: The mind of DMFK
Publication details: Kuala Lumpur : Telaga Biru Sdn.Bhd., 2006
Other title:
  • Enam puluh petua seronok di tempat kerja
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-audio HF5549.5.J63M83.

8.
The 8th habit : from effectiveness to greatness / Stephen R. Covey. by Copyright date: New York : Free, [2004], ©2004
Other title:
  • The eight habit : from effectiveness to greatness.
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (5)Call number: BF637.S4C688, ...

9.
The 8th habit [sound recording] : from efectiveness to greatness / Stephen R. Covey by
Publication details: Salt Lake City, Utah : [New York] : Franklin Covey ; Distributed by Simon & Schuster Audio, 2005
Other title:
  • Eighth habit
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: cd-audio BF637.S4C685.

10.
The 8th habit : from effectiveness to greatness / Stephen R. Covey. by
Publication details: New York : Free Press, 2005
Other title:
  • Eighth habit.
Online resources:
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: BF637.S4.C873e 2005 9HUKM. PERPUSTAKAAN TUN SERI LANANG (2)Call number: BF637.S4.C668 2005 42as, ...

11.
The 8th habit : from effectiveness to greatness / Stephen R. Covey by
Publication details: London : Simon & Schuster, 2004
Other title:
  • Eight Habit
Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (1)Call number: BF637.S4C873e 2004 9. PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: BF637.S4.C873e 2004 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: BF637.S4C688 2004b.

12.
Acara khas sebagai alat komunikasi : tinjauan tentang kepuasan terhadap pameran cosmetics, hair beauty and fashion malaysia'94 / Ng Foong Quan. by ©1995
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.A26 1995 42sh.

13.
Amalan kepimpinan transformasional pengetua dan kepuasan kerja guru di SABK negeri Perak / Thalahuddin Bin Abdullah. by Producer: 2016
Dissertation note: Tesis (Sarjana Pendidikan)-Universiti Kebangsaan Malaysia, 2016.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2840.T483 2016 tesis.

14.
Amalan komunikasi guru besar dan kepuasan kerja guru sekolah rendah daerah Samarahan Sarawak / Ahap bin Awal. by
Publication details: 2010.
Dissertation note: Tesis (Sarjana Pendidikan) - Universiti Kebangsaan Malaysia, 2010.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2832.4.M4A373 2010 tesis.

15.
Analisis kepuasan pelanggan terhadap kualiti perkhidmatan UKM / Norizan Mohamed by
Publication details: Bangi : Fakulti Sains Matematik dan Komputer , Universiti Kebangsaan Malaysia, 1996
Dissertation note: Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2331.46.M3N67 1996 kat 4.

16.
Analisis kepuasan pelanggan terhadap kualiti perkhidmatan UKM [microform] / Norizan Mohamed by
Publication details: Bangi : Universiti Kebangsaan Malaysia, 1997
Dissertation note: Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: mikrofis tesis LB2331.46.M3N67 1996.

17.
Analisis permintaan pengguna terhadap rumah lestari di Malaysia : pendekatan model pilihan / Zuroni Md Jusoh. by Producer: 2013
Dissertation note: Tesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2013.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD7287.Z846 2013 tesis.

18.
An Analysis of current faculty evaluation practices in two selected universities in Thailand by Anchalee Phonpituck by
Publication details: Austin, Texas ; North Texas State University, 1984
Dissertation note: Thesis (Ph. D.) - North Texas State University, 1984
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: LB2331.65.T4A52 1984 kat4 (00008054776).

19.
An analysis of current faculty evaluation practices in twoselected universities in Thailand [microform] / by Anchalee Phonpituck by
Publication details: Ann Arbor, Mich. : University Microfilms International, 1985
Dissertation note: Thesis (Ph.D.)-North Texas State University, 1984
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: mikrofis tesis LB2333.A53 1985.

20.
Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research / Derek R. Allen by
Publication details: Milwaukee, Wisconsin : American Society for Quality, 2000
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.335.A43.

Pages

Contact Us

Perpustakaan Tun Seri Lanang, Universiti Kebangsaan Malaysia
43600 Bangi, Selangor Darul Ehsan,Malaysia
+603-89213446 – Consultation Services
019-2045652 – Telegram/Whatsapp
Email: helpdeskptsl@ukm.edu.my

Copyright ©The National University of Malaysia Library