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	1.	Blueprints for service quality : the federal express approach / AMA Management Briefing by American Management Association Series: AMA management briefing Publication details: New York : AMA Membership Publications Division, 1991 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE5903.F435B58. Place hold
	2.	A drive for excellence : how a culture of "continuous improvement" transforms GDEX from failure to Malaysia's leading express carrier / Philemon H M Soon. by Soon, Philemon H. M [author.] GD Express Carrier Berhad Publisher: Subang Jaya, Selangor : Sun Edition Communication, [2013]Copyright date: ©2013 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HE5963.6.G34S666, ... Place hold
	3.	Driving change : the UPS approach to business / Mike Brewster and Frederick Dalzell by Brewster, Mike, 1967- Dalzell, Frederick Publication details: New York : Hyperion, 2007 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE5896.B747. Place hold
	4.	No cover image available Perkhidmatan bas jarak jauh : satu kajian kes terhadap perkhidmatan bas Express Mara antara Kuala Lumpur dengan bandar Kota Bharu, Kelantan / Md. Solehan bin Omar. by Md. Solehan Omar Publication details: Bangi : Universiti Kebangsaan Malaysia, 1979 Dissertation note: Latihan ilmiah Sarjana Muda Sastera (Kepujian), Jabatan Geografi, Universiti Kebangsaan Malaysia, 1978/1979. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE5963.6.M3 M87 1979 4. Place hold
	5.	No cover image available Perkhidmatan pos dan kurier : buku maklumat statistik = Postal and courier services : pocket book of statistics / Suruhanjaya Komunikasi dan Multimedia Malaysia. by Suruhanjaya Komunikasi dan Multimedia Malaysia Publisher: Putrajaya : Suruhanjaya Komunikasi dan Multimedia Malaysia, 2012- Other title: Postal and courier services : pocket book of statistics. Buku maklumat statistik : perkhidmatan pos dan kaunter. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (3)Call number: MK10 SKMM 4 P679, ... Place hold
	6.	No cover image available Perkhidmatan pos & kurier : fakta & angka terpilih = Postal & courier services : selected facts & figures / Malaysian Communication and Multimedia Commission. by Suruhanjaya Komunikasi dan Multimedia Malaysia Publication details: Cyberjaya : Malaysian Communication and Multimedia Commission, 2008 Other title: Postal & courier services : selected facts & figures. Online resources: Click here to access online Click here to access online Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (5)Call number: MK10 SKMM 4 P467 2008, ... Place hold
	7.	Report of the hundred and first Round Table on Transport Economics held in Paris on 16th-17th November 1995 on the following topic : express delivery services / Economic Research Centre by Round Table on Transport Economics (101st : 1995 : Paris, France) European Conference of Ministers of Transport. Economic Research Centre Publication details: Paris : OECD, 1996 Other title: Express delivery services Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: OECD ECMT 14.2 R686. Place hold

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