Results of search for 'su:"Customer services."'

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	1.	1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line / Donna Greiner, Theodore B. Kinni. by Greiner, Donna [author.] Kinni, Theodore B, 1956- [author.] Publisher: Petaling Jaya : Advantage Quest Publications, 1999Copyright date: ©1999 Other title: One thousand one ways to keep customers coming back. One thousand and one ways to keep customers coming back. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5415.335.G73 sbr, ... Place hold
	2.	101 activities for delivering knock your socks off service / Performance Research Associates ; Ann Thomas and Jill Applegate by Thomas, Ann, 1951- Applegate, Jill Performance Research Associates Publication details: New York : American Management Association, 2009 Other title: One hundred one activities for delivering knock your socks off service Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T477. Place hold
	3.	101 ways to really satisfy your customers / Andrew Griffiths by Griffiths, Andrew Edition: Rev. ed. Publication details: Crows Nest : Allen & Unwin, 2006 Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G853o 2006 9HUKM. Place hold
	4.	101 ways to really satisfy your customers / Andrew Griffiths by Griffiths, Andrew Publication details: Crows Nest NSW, Australia : Allen & Unwin, 2002 Other title: One hundred one ways to really satisfy your customers Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5415.5.G853o 2002 9HUKM. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.G735. Place hold
	5.	The 24-hour customer : new rules for winning in a time-starved, always-connected economy / Adrian C. Ott. by Ott, Adrian C Publication details: New York : HarperBusiness, 2010 Other title: Twenty-four-hour customer Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.O884. Place hold
	6.	301 great customer service ideas : from America's most innovative small companies / introduction by Harvey Mackay ; edited by Nancy Artz by Artz, Nancy Publication details: Boston, Mass. : Goldhirsh Group, 1997 Other title: Three hundred and one great customer service ideas : from America's most innovative small companies Availability: Not available: PERPUSTAKAAN TUN SERI LANANG: Checked out (1).
	7.	No cover image available The 5 values of great customer service [videorecording] / Robert Rosell and Patricia McDermott-Rosell by Rosell, Robert Rosell, Patricia McDermott [production] Publication details: Washington : Quality Media Resources, [n.d.] Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HF5415.5.R37. Place hold
	8.	Acquiring, processing, and deploying voice of the customer / M. Larry Shillito by Shillito, M. Larry, 1939- Publication details: Boca Raton, Fla. : St. Lucie Press , 2001 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S545 3. Place hold
	9.	No cover image available Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB / Hairulliza binti Mohamad Judi by Hairulliza Mohamad Judi Publication details: Bangi : Fakulti Sains Matematik, Universiti Kebangsaan Malaysia, 1996 Dissertation note: Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1616.C87 H34 1996 tesis. Place hold
	10.	No cover image available Analisis kualiti perkhidmatan institusi kewangan [microform] : kajian kes di BBMB, UKM dan BIMB, BBB / Hairulliza binti Mohamad Judi by Hairulliza Mohamad Judi Publication details: Bangi : Perpustakaan Tun Seri Lanang, 2003 Dissertation note: Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: mikrofilem tesis HG1616.C87H34 2003. Place hold
	11.	No cover image available An analysis of perceived service quality in the road transport department of Malaysia / by Sharifuddin Zainuddin. by Sharifuddin Zainuddin Publication details: Pittsburgh : University of Pittsburgh, 1997 Dissertation note: Thesis (Ph.D.) - University of Pittsburgh, 1997. Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.S52 1997 tesis. Place hold
	12.	The Apple experience : the secrets of delivering insanely great customer service / by Carmine Gallo. by Gallo, Carmine Edition: 1st ed. Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: PERPUSTAKAAN DR ABDUL LATIFF (2)Call number: HF5415.5.G172a 2012 9, ... Place hold
	13.	At your service : calamities, catastrophes and other curiosities of customer service / Hal Becker. by Becker, Hal B Publication details: New York : John Wiley & Sons, 1998 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B428. Place hold
	14.	Best practices for transportation agency use of social media / editors : Susan Bregman, Kari Edison Watkins. by Bregman, Susan [editor.] Watkins, Kari Edison [editor.] Publisher: Boca Raton, FL : CRC Press, 2014Copyright date: © 2014 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HE203.B47. Place hold
	15.	Beyond the familiar : long-term growth through customer focus and innovation / by Patrick Barwise and Se Meehan. by Barwise, Patrick Meehan, Sean Publication details: Hoboken, N.J. : Jossey-Bass/Wiley, 2011 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B3669. Place hold
	16.	Bottomline banking : meeting the challenges for survival & success John B. McCoy, Larry A. Frieder, Robert B. Hedges, Jr. by McCoy, John B Frieder, Larry A Hedges, Robert G Series: A Bankline publication Publication details: Chicago, Ill. : Probus Pub., 1994 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HG1615.5.M37. Place hold
	17.	Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart by Barlow, Janelle, 1943- Stewart, Paul, 1966- Edition: 1st ed. Publication details: San Francisco, CA : Berrett-Koehler, 2004 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.B3667. Place hold
	18.	Built for use : driving profitability through the user experience / Karen Donoghue by Donoghue, Karen Publication details: New York : McGraw-Hill, 2002 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.D655. Place hold
	19.	Cara memikat dan menambat hati pelanggan / Michael LeBoeuf ; penterjemah Shamsudin Ismail by LeBoeuf, Michael Shamsudin Ismail Language: Malay Original language: English Publication details: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1995 Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (4)Call number: HF5415.5.L4154, ... Place hold
	20.	Cases on managing e-services / Ada Scupola, editor by Scupola, Ada Publication details: Hershey, PA : Information Science Reference, 2009 Online resources: Table of contents only Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5548.32.C372. Place hold

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