Service success! : lessons from a leader on how to turn around a service business / Daniel I. Kaplan with Carl Rieser

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Publication details: New York : John Wiley & Sons, 1994Description: 262 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HD9980.5.K37 (Browse shelf(Opens below))		1	Available		00000574948

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