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1.
101 activities for delivering knock your socks off service / Performance Research Associates ; Ann Thomas and Jill Applegate by
Publication details: New York : American Management Association, 2009
Other title:
  • One hundred one activities for delivering knock your socks off service
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.5.T477.

2.
101 sample write-ups for documenting employee performance problems : a guide to progressive discipline & termination / Paul Falcone. by
Edition: 2nd ed.
Publication details: New York : American Management Association/Society for Human Resource Management, 2010
Other title:
  • One hundred one sample write-ups for documenting employee performance problems.
  • One hundred and one sample write-ups for documenting employee performance problems.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5549.5.D55 F338 2010, ...

3.
101 strategies for recruiting success [electronic resource] : where, when, and how to find the right people every time / Christopher W. Pritchard. by
Publication details: New York : American Management Association, c2007
Other title:
  • One hundred one strategies for recruiting success
  • One hundred and one strategies for recruiting success
Availability: No items available.

4.
The 11 laws of likability : relationship networking ... because people do business with people they like / Michelle Tillis Lederman. by
Publication details: New York : American Management Association, 2012
Other title:
  • Eleven laws of likability.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD69.S8L434.

5.
2600 phrases for setting effective performance goals : ready-to-use phrases that really get results / Paul Falcone. by
Publication details: New York : American Management Association, 2011
Other title:
  • 2,600 phrases for setting effective performance goals.
  • Two thousand six hundred phrases for setting effective performance goals.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5549.5.G6F338.

6.
The 6 imperatives of marketing : lessons from the world's best companies / Allan J. Magrath. by Publisher: New York : American Management Association, [1992]Copyright date: © 1992.
Other title:
  • Six imperatives of marketing.
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.122.M335 42dcm.

7.
6 secrets to startup success : how to turn your entrepreneurial passion into a thriving business / John Bradberry ; foreword by Pamela Slim. by
Publication details: New York : American Management Association, 2011
Other title:
  • Six secrets to startup success.
Availability: Items available for loan: PERPUSTAKAAN ALAM DAN TAMADUN MELAYU (1)Call number: HD62.5.B733 8. PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.5.B734.

8.
7 steps to raising a bilingual child / Naomi Steiner with Susan L. Hayes by
Publication details: New York : AMACOM, American Management Association, 2009
Other title:
  • Seven steps to raising a bilingual child
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: WS105.5.C8S818s 2009 9HUKM.

9.
Accounting for the numberphobic : a survival guide for small business owners / Dawn Fotopulos. by Publisher: New York : AMACOM/American Management Association, [2015]Copyright date: ©2015
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD62.7.F638.

10.
Activity-based investment management / James A. Brimson by Series: AMA management briefing
Publication details: New York, N.Y. : Membership Publications Division of the American Management Association, 1989
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD39.3.B75.

11.
12.
The AMA handbook of business letters / Jeffrey L. Seglin and Edward Coleman. by
Edition: 4th ed.
Publication details: New York : American Management Association, 2012
Other title:
  • Handbook of business letters.
  • American Management Association handbook of business letters
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5726.S435 2012.

13.
Auditing your human resources department : a step-by-step guide to assessing the key areas of your program / John H. McConnell. by
Edition: 2nd ed.
Publication details: New York : American Management Association, 2011
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5549.M24 2011, ...

14.
Becoming an exceptional executive coach : use your knowledge, experience, and intuition to help leaders excel / Michael H. Frisch ... [et al.]. by
Publication details: New York : American Management Association, 2012
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.4.B434.

15.
Beyond the lean revolution : achieving successful and sustainable enterprise transformation / Deborah J. Nightingale and Jayakanth Srinivasan. by
Publication details: New York : American Management Association, 2011
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HD58.8.N547, ...

16.
Beyond training and development : the groundbreaking classic on human performance enhancement / William J. Rothwell by
Edition: 2nd ed.
Publication details: New York : American Management Association, 2005
Online resources:
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (2)Call number: HF5549.5.P37R684 2005, ...

17.
Building successful teams [videorecording] / produced by Curtis Butler and Associates by Series: AMA partnership series on workplace teams [videorecording]Publisher: Watertown, Md. : American Management Association, 1991
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: video HD66.B83.

18.
Chaotics : the business of managing and marketing in the age of turbulence / Philip Kotler and John A. Caslione. by
Publication details: New York : American Management Association, 2009
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HF5415.K624.

19.
The coaching connection : a manager's guide to developing individual potential in the context of the organization / Paul Gorrell and John Hoover. by
Publication details: New York : American Management Association, 2009
Availability: Items available for loan: PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ (1)Call number: HF5549.5.C53.G673c 2009 9HUKM.

20.
The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll by
Publication details: New York, N.Y. : American Management Association, 2010
Availability: Items available for loan: PERPUSTAKAAN TUN SERI LANANG (1)Call number: HD30.3.C377.

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