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Customer Processes in Business-to-Business Service Transactions [electronic resource] / by Janine Frauendorf.

By: Contributor(s): Publication details: Wiesbaden : Deutscher Universitats-Verlag 2006.Description: 300 p. : ill., digital ; 23 cmISBN:
  • 9783835094475 (electronic bk.)
Subject(s): DDC classification:
  • 330 22
Online resources: In: Springer eBooks
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