The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon.
Publication details: San Francisco : Jossey-Bass, 2004.Description: x, 259 p. : ill. ; 24 cmISBN:- 078796655X (hbk.)
- 9780787966553 (hbk.)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HD58.6.R435 (Browse shelf(Opens below)) | 1 | Available | 00002106765 |
Includes bibliographical references (p. 237-245) and index.
Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global.
There are no comments on this title.