Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard.
Publication details: New York : McGraw-Hill, 2013.Description: xiv, 220 p. : ill. ; 23 cmISBN:- 9780071800471 (pbk.)
- 0071800476 (pbk.)
- 9780071813730 (hbk.)
- 007181373X (hbk.)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HD31.K474 (Browse shelf(Opens below)) | 1 | Available | 00002104163 |
Includes index.
Includes bibliographical references and index.
Lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. This book helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: listening, authenticity, transparency, adaptability, simplicity, and gratefulness.
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