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Customer retention through quality leadership the Baxter approach Deborah G. Fliehman, David D. Auld
Publication details: Singapore Toppan Company 1994Description: xii, 233 p. : ill. ; 23 cmISBN:- 981007431X
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HF5415.33.U6F45 (Browse shelf(Opens below)) | 1 | Available | 00000819236 |
p. 221-224.
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