The customer is always dwight [videorecording] : how to achieve 100% quality the first time, every time / featured Andrew Sachs as Dwight ; written by John LLoyd ; director Graeme Garden
Publication details: London : Video Arts, 1988Description: 1 videocassette (VHS) (21 min.) : sd., col. ; 1/2 in. + 1 booklet and discussion leader's guideSubject(s): Summary: Every department or process must be directly responsible for product quality, to achieve one hundred percent quality requires everyone in the process treating the next person in line as customer| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | video HF5415.5.C8 (Browse shelf(Opens below)) | 1 | Available | 00000730215 |
Every department or process must be directly responsible for product quality, to achieve one hundred percent quality requires everyone in the process treating the next person in line as customer
There are no comments on this title.
Log in to your account to post a comment.