The customer is always dwight how to achieve 100% quality the first time, every time /
Sachs, Andrew
The customer is always dwight how to achieve 100% quality the first time, every time / [videorecording] : featured Andrew Sachs as Dwight ; written by John LLoyd ; director Graeme Garden - London : Video Arts, 1988 - 1 videocassette (VHS) (21 min.) : sd., col. ; 1/2 in. + 1 booklet and discussion leader's guide
Every department or process must be directly responsible for product quality, to achieve one hundred percent quality requires everyone in the process treating the next person in line as customer
Customer services
Quality of products
The customer is always dwight how to achieve 100% quality the first time, every time / [videorecording] : featured Andrew Sachs as Dwight ; written by John LLoyd ; director Graeme Garden - London : Video Arts, 1988 - 1 videocassette (VHS) (21 min.) : sd., col. ; 1/2 in. + 1 booklet and discussion leader's guide
Every department or process must be directly responsible for product quality, to achieve one hundred percent quality requires everyone in the process treating the next person in line as customer
Customer services
Quality of products