Customer service : skills for success / Robert W. Lucas.
Series: Connect, learn, succeedPublication details: New York : McGraw-Hill, 2012.Edition: 5th edDescription: xix, 394 p. : ill. ; 26 cmISBN:- 9780073397115 (pbk.)
- 0073397113 (pbk.)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HF5415.5.L83 2012 (Browse shelf(Opens below)) | 1 | Available | 00002071324 | |||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HF5415.5.L83 2012 (Browse shelf(Opens below)) | n.2 | 1 | Available | 00002072020 |
Includes bibliographical references and index.
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