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CRM-i : kerangka kerja strategik pengurusan perhubungan pelanggan / Nor Hapiza Mohd Ariffin

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Nor Hapiza Mohd Ariffin

Publication details: 2010Description: xiii, 266 p. : ill., charts ; 30 cmSubject(s):

Dissertation note: Tesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2010

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
TERHAD	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG TESIS, KOLEKSI ASIA TENGGARA-P. TUN SERI LANANG (ARAS 5)	HF5415.5.N676 2010 tesis (Browse shelf(Opens below))		1	Available		00002025340

Tesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2010

Rujukan : p. 219-236

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1 Advertising and the public interest :
2 AMA educators` proceedings /
3 AMA educators` proceedings /
4 AMA Winter educator`s conference :
5 AMA winter educator`s conference :
6 AMA Winter Educators Conference :
7 AMA winter educators` conference :
8 Attitude research in transition :
9 Attitude research reaches new heights /
by American Marketing Association. Committee on Attitude Research.
10 Brands :
by Uhr, Ernest B.
11 Buyer-seller interactions :
12 Consumer panels /
by Sudman, Seymour
13 Creativity in service marketing :
14 Doctoral programs in marketing /
15 Effective leadership in action :
16 The elderly market
17 Emerging perspectives on services marketing
18 Focus group interviews :
19 Images and marketing :
by Wyckham, Robert G.
20 Industrial marketing perspective

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