The customer service connection [videorecording] / produced by Kantola Productions
Publication details: Mill Valley, CA : Kantola Productions, 1994Description: 1 videocassette (26 min.) : . sd., col. ; 1/2 inSubject(s): Summary: Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | video HF5415.5 .C878 (Browse shelf(Opens below)) | 1 | Available | 00002019641 |
H-73089
Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers
There are no comments on this title.