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Managing Web service quality : measuring outcomes and effectiveness / Khaled M. Khan [editor]
Publication details: Hershey, PA : Information Science Reference, 2009Description: xxii, 394 p. : ill. ; 29 cmISBN:- 9781605660424 (hbk.)
- 1605660426 (hbk.)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN LINGKUNGAN KEDUA | PERPUSTAKAAN LINGKUNGAN KEDUA KOLEKSI AM-P. LINGKUNGAN KEDUA | TK5105.88813.M358 (Browse shelf(Opens below)) | 1 | Available | 00001577346 |
'Premier reference source'--Cover
Includes bibliographical references (p. 358-381) and index
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