The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs.

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Publication details: London : Facet Pulishing, 2007.Description: ix, 132 p. : ill. ; 22 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN ALAM DAN TAMADUN MELAYU	PERPUSTAKAAN ALAM DAN TAMADUN MELAYU PILIH SIMPAN-P. ALAM DAN TAMADUN MELAYU	Z711.45.K69 8[00005004206] (Browse shelf(Opens below))		1	Available		00001366756
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	Z711.45.K688 (Browse shelf(Opens below))		1	Available		00002086615

Reference : p. 122-123.

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