Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal

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Publication details: New York : Harper & Row, 1989Description: xxii, 227 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HF5415.5.D385 (Browse shelf(Opens below))		1	Available		00001482330

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