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Total customer service : the ultimate weapon /

Davidow, William H.

Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal - New York : Harper & Row, 1989 - xxii, 227 p. ; 24 cm.

Includes bibliographical references

ISBN: 0060161809 Hadiah

Subjects--Topical Terms:
Customer services

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Total customer service : the ultimate weapon /

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