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Service quality in academic libraries / Peter Hernon, Ellen Altman
Series: Information management, policy, and servicesPublication details: Norwood, N.J. : Ablex Publishing, 1996Description: xv, 187 p. : ill. ; 24 cmISBN:- 1567502091 (cloth : alk. paper)
- 1567502105 (paper : alk. paper)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | Z675.U5H477 (Browse shelf(Opens below)) | 1 | Available | 00001467030 |
Bibliography : p. 173-180
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