Service magic : the art of amazing your customers / Ron Zemke and Chip Bell

By:

Contributor(s):

Publication details: [Chicago] : Dearborn Trade Pub., 2003Description: xiii, 248 p. : ill. ; 23 cmISBN:

Subject(s):

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG SBR-P. TUN SERI LANANG (ARAS 5)	HF5415.5.Z464 sbr (Browse shelf(Opens below))		1	Available		00001364236

Includes bibliographical references (p. 229-232) and index

There are no comments on this title.

to post a comment.