Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis

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Series: NetEffect series. Technology skillsPublication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2004Description: xv, 288 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HF5415.5.G63 2004 (Browse shelf(Opens below))		1	Available		00001331388

Includes bibliographical references and index

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