Customer satisfaction in the service sector

Contributor(s):

Asian Productivity Organization
APO Symposium on Customer Satisfaction in the Service Sector (1999 : Taipei)

Publication details: Tokyo : Asian Productivity Organization, 2000Description: 144 p. : ill. ; 26 cmISBN:

9283322576

Subject(s):

Customer satisfaction -- Congresses
Services industries -- Evaluation -- Congresses

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HF5415.335.C876 (Browse shelf(Opens below))		1	Available		00001329920

'Report of the APO Symposium on Customer Satisfaction in the service sector held in Taipei, Republic of China from 20-23 September 1999 (SYP-10-99)' - verso

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Customer satisfaction in the service sector

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