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Customer relationship management : perspectives from the marketplace / Somon Knox ... (et al.)
Publication details: Oxford : Butterworth-Heinemann, 2003Description: xvi, 302 p. : ill. ; 24 cmISBN:- 0750656778
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HF5415.5.C865 (Browse shelf(Opens below)) | 1 | Available | 00001330759 |
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