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Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen
Analytics: Show analyticsPublication details: Cincinnati, Ohio : South-Western 2002Edition: 7th edDescription: xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)ISBN:- 0324027257 (alk. paper)
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HD31.P556 2002 (Browse shelf(Opens below)) | 1 | Available | 00001297987 | |||
| MEDIA | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | HD31.P556 2002 (Browse shelf(Opens below)) | cd-rom | 1 | Available | 00002216629 |
Book is accompanied by one CD, entitled'Student resource CD-ROM to accompany: Management, meeting and exceeding customer expectations, 7th ed.' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references (p. 747-777) and index
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