Management : meeting and exceeding customer expectations /
Plunkett, W. Richard
Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 7th ed. - Cincinnati, Ohio : South-Western 2002 - xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)
Book is accompanied by one CD, entitled'Student resource CD-ROM to accompany: Management, meeting and exceeding customer expectations, 7th ed.' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references (p. 747-777) and index
0324027257 (alk. paper) RM429.94
2001-034494
Management
Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen - 7th ed. - Cincinnati, Ohio : South-Western 2002 - xxviii, 797 p. : ill. (some col.) ; 26 cm. + 1 computer optical disc (4 3/4 in.)
Book is accompanied by one CD, entitled'Student resource CD-ROM to accompany: Management, meeting and exceeding customer expectations, 7th ed.' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references (p. 747-777) and index
0324027257 (alk. paper) RM429.94
2001-034494
Management