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Strategic customer management : enhancing customer retention and service recovery / Patrick Low Kim Cheng

By:

Low, Patrick Kim Cheng

Publication details: Singapore : BusinesscrA F T Consultancy, 2000Description: 150 p. : ill. ; 21 cmISBN:

9810419147

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG SBR-P. TUN SERI LANANG (ARAS 5)	HF5415.5.L68 sbr (Browse shelf(Opens below))		1	Available		00001263288

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