Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry.

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Publication details: Boca Raton, Fla. : St. Lucie Press, 1999.Edition: 3rd edDescription: xv, 550 p. : ill. ; 23 cmISBN:

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Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HD62.15.R67 1999 (Browse shelf(Opens below))		1	Available		00001244958

Includes bibliographical references and index.

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