Prescription for complaints [videorecording]
Publication details: London : Video Arts, 1975Description: 1 videocassette (U-matic) (21 min.) : sd., col. ; 3/4 in. + booknote (7p.)Subject(s): Summary: This film shows that complaints are an oppurtunity to do it right - a second chance from your costumer. It gives reasonable step by step points that focus on the needs of the complainer as well as solution of the complaint| Item type | Current library | Home library | Call number | Materials specified | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | video HF5415.5.P74 (Browse shelf(Opens below)) | Available | 00000787980 |
This film shows that complaints are an oppurtunity to do it right - a second chance from your costumer. It gives reasonable step by step points that focus on the needs of the complainer as well as solution of the complaint
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