Prescription for complaints
Prescription for complaints [videorecording]
- London : Video Arts, 1975
- 1 videocassette (U-matic) (21 min.) : sd., col. ; 3/4 in. + booknote (7p.)
This film shows that complaints are an oppurtunity to do it right - a second chance from your costumer. It gives reasonable step by step points that focus on the needs of the complainer as well as solution of the complaint
Complaints (Retail trade)
This film shows that complaints are an oppurtunity to do it right - a second chance from your costumer. It gives reasonable step by step points that focus on the needs of the complainer as well as solution of the complaint
Complaints (Retail trade)