MARC details
| 000 -LEADER |
| fixed length control field |
01050cam a2200289 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20250919173838.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
090210s2008 enka bi 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780754671565 (alk. paper) |
| Terms of availability |
RM243.90 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
| Level of rules in bibliographic description |
200905271457 |
| Level of effort used to assign nonsubject heading access points |
ariff |
| Level of effort used to assign subject headings |
200904291113 |
| Level of effort used to assign classification |
rahah |
| Level of effort used to assign subject headings |
200902101228 |
| Level of effort used to assign classification |
idah |
| y |
02-10-2009 |
| z |
idah |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
UKM |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.5.C858 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
HF5415.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.C858 |
| 245 00 - TITLE STATEMENT |
| Title |
Customer relationship management : |
| Remainder of title |
a global perspective / |
| Statement of responsibility, etc. |
by Gerhard Raab ... [et al.]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
Aldershot, Hampshire, England : |
| Name of publisher, distributor, etc. |
Gower, |
| Date of publication, distribution, etc. |
2008 |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
ix, 204 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 500 ## - GENERAL NOTE |
| General note |
PS RIMA - Pn. Rosnah Book Fair London |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and index |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Customer relations |
| General subdivision |
Management |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Raab, Gerhard |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
| a |
.b14404370 |
| b |
2020-10-15 |
| c |
2019-11-12 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Koha item type |
AM |
| Suppress in OPAC |
No |
| Call number prefix |
HF5415.5.C858 |
| 914 ## - VTLS Number |
| VTLS Number |
vtls003399469 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
| Link information for 9XX fields |
maa |
| 991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT) |
| a |
Program Komunikasi & Pengurusan (SPM) |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
| Library |
PERPUSTAKAAN TUN SERI LANANG |
| Operator's initials, OID (RLIN) |
2009-10-02 |
| Cataloger's initials, CIN (RLIN) |
m |
| Material Type (Sierra) |
Printed Books |
| Language |
English |
| Country |
|
| -- |
0 |
| -- |
.b14404370 |