Services marketing management : (Record no. 391833)

MARC details
000 -LEADER
fixed length control field 01275nam a2200325 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250930122945.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 070618s2006 enka b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0470091169 (pbk.)
Terms of availability RM263.03
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 200709180956
Level of effort used to assign nonsubject heading access points zarina
Level of effort used to assign subject headings 200708301213
Level of effort used to assign classification mazarita
y 06-18-2007
z farid
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HD9980.5.K378 2006
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HD9980.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .K378 2006
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kasper, Hans
245 10 - TITLE STATEMENT
Title Services marketing management :
Remainder of title a strategic perspective/
Statement of responsibility, etc. Hans Kasper, Piet van Helsdingen, Mark Gabbott
250 ## - EDITION STATEMENT
Edition statement 2d ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chichester, West Sussex, England : John Wiley & Sons,
Date of publication, distribution, etc. 2006
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 554 p. ;
Other physical details ill. ;
Dimensions 26 cm.
500 ## - GENERAL NOTE
General note Subtitle on 1999 ed.: An international perspective
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. 511-542) and index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing
-- Management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
General subdivision Marketing
-- Management
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Helsdingen, Piet van
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gabbott, Mark.
9 (RLIN) 49732
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b13951026
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix HD9980.5.K378 2006
914 ## - VTLS Number
VTLS Number vtls003351404
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields szj
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Program Ekonomi Industri & Fizikal / Ekonomi Monetary & Antarabangsa
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2007-05-06
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b13951026
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date due Date last seen Copy number Price effective from Koha item type
      Billed PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 263.03 .i18450519 10 HD9980.5.K378 2006 00001492118 03/03/2010 14/09/2025 1 14/09/2025 AM

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