Analysis of customer satisfaction data : (Record no. 283021)

MARC details
000 -LEADER
fixed length control field 01125nam a2200289 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250914095533.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 010411 2000 xxua 0 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 00-022550
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0873894357
Terms of availability RM 221.10
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 200104140942
Level of effort used to assign nonsubject heading access points midah
Level of effort used to assign subject headings 200104110947
Level of effort used to assign classification azman
Level of effort used to assign subject headings 200104110943
Level of effort used to assign classification azman
y 04-11-2001
z azman
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.335.A43
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.335
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Allen, Derek R.,
Dates associated with a name 1959-
245 10 - TITLE STATEMENT
Title Analysis of customer satisfaction data :
Remainder of title a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research /
Statement of responsibility, etc. Derek R. Allen
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Milwaukee, Wisconsin :
Name of publisher, distributor, etc. American Society for Quality,
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 243 p. :
Other physical details ill. ;
Dimensions 24cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Bibliography : p. 231-234
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer satisfaction
General subdivision Statistical methods
700 #1 - ADDED ENTRY--PERSONAL NAME
Personal name Rao, T. R.
Fuller form of name (Tanniru R.),
Dates associated with a name 1940-
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b12824161
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix HF5415.335.A43
914 ## - VTLS Number
VTLS Number vtls000292420
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields jj
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Jabatan Pemasaran
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2001-11-04
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b12824161
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 221.10 .i1646428x 100 HF5415.335.A43 00001256233 13/09/2025 1 13/09/2025 AM

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