Customer service / (Record no. 248330)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01244nam a2200349 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251113145340.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 981208s1994 xxu 00 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 94-13298 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070111979 |
| Terms of availability | RM456.50 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 981970 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 200309171118 |
| Level of effort used to assign nonsubject heading access points | dollah |
| y | 08-18-1999 |
| z | load |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UKM |
| Description conventions | rda |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HF5415.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | .C374 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Carter, Wendy |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer service / |
| Statement of responsibility, etc. | Wendy Carter |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | McGraw-Hill Book, |
| Date of publication, distribution, etc. | 1994 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1v. (various pagings) : |
| Other physical details | illustrations ; |
| Dimensions | 30 cm+ slide. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | MH One-Day Workshop Series |
| 500 ## - GENERAL NOTE | |
| General note | Volume includes'Trainer's guide' text section,'Participant's guide' section with reproducible exercises, and a collection of slides. |
| 500 ## - GENERAL NOTE | |
| General note | Text is a accompanied by slides and available in media collection. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | 1 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| General subdivision | Problems, exercises. |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b12470971 |
| b | 2021-05-28 |
| c | 2019-11-12 |
| 914 ## - VTLS Number | |
| VTLS Number | vtls000254740 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | AM |
| Suppress in OPAC | No |
| Call number prefix | HF5415.5.C374 |
| Source of classification or shelving scheme | Library of Congress Classification |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | M. Nazaruddin |
| 991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT) | |
| a | Pusat Pengajian Siswazah Perniagaan, UKM-GSB. |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Library | PERPUSTAKAAN TUN SERI LANANG |
| Operator's initials, OID (RLIN) | 1999-05-08 |
| Cataloger's initials, CIN (RLIN) | m |
| Material Type (Sierra) | Printed Books |
| Language | English |
| Country | |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG | KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | 12/11/2019 | - | 0.00 | .i15796875 | HF5415.5.C374 | 00000981974 | 13/09/2025 | 1 | 13/09/2025 | AM |