Dealing with angry customers
Dealing with angry customers [videorecording] /
with William Windon
- 1 videocassette (VHS) (17 min.) : sd., col. ; 1/2 in. + 2 leader's guide
Copy also available in DVD format Copy available in DVD format
It shows how to deal with angry customers by first dealing with the person's feelings and then by finding a solution to the customer's problem
RM1750.00
Customer services.
Consumer complaints.
Copy also available in DVD format Copy available in DVD format
It shows how to deal with angry customers by first dealing with the person's feelings and then by finding a solution to the customer's problem
RM1750.00
Customer services.
Consumer complaints.