Services marketing in Asia : managing people, technology, and strategy /

Lovelock, Christopher H.

Services marketing in Asia : managing people, technology, and strategy / Christopher Lovelock, Jochen Wirtz, Hean Tat Keh - Singapore : Prentice Hall, 2002. - xxi, 706 p. : ill. ; 24 cm.

Based on Services marketing / Christopher H. Lovelock. 4th ed. 2001

Includes bibliographical references and index

0130605662 RM154.77


Service industries--Marketing--Asia
Professions--Marketing--Asia

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