| 000 | 01127nam a2200313 a 4500 | ||
|---|---|---|---|
| 005 | 20250913131250.0 | ||
| 008 | 981208s1992 xxu 000 0 eng | ||
| 020 |
_a013388158X _cRM25.96 |
||
| 020 | _cHadiah | ||
| 039 | 9 |
_a201204051803 _bmaslia _c201103291307 _drosli _c201101041544 _dlatihan _y08-18-1999 _zload |
|
| 040 | _aUKM | ||
| 090 | _aHF5415.5.W584 sbr | ||
| 090 |
_aHF5415.5 _b.W584 |
||
| 100 | 1 | _aWillingham, Ron. | |
| 245 | 1 | 0 |
_aHey, I'm the customer : _btips for providing superior customer service / _cRon Willingham. |
| 260 |
_aEnglewood Cliffs, N.J. : _bPrentice-Hall, _c1992. |
||
| 300 |
_axv, 200 p. ; _c21 cm. |
||
| 500 | _aTitle on the front page: Hey, I'm the customer : front line tips for providing superior customer service. | ||
| 500 | _aSudut Bacaan Ringan | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aCustomer relations. | |
| 907 |
_a.b10947395 _b2021-05-28 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.W584 sbr |
||
| 914 | _avtls000098442 | ||
| 990 | _ark4 | ||
| 991 | _aFakulti Sains Sosial dan Kemanusiaan | ||
| 998 |
_at _b1999-05-08 _cm _da _feng _gxxu _y0 _z.b10947395 |
||
| 999 |
_c96570 _d96570 |
||