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_aThe future of services management / _c[edited by] Colin Armistead |
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_aLondon : _bKogan Page, _c1994 |
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_a245 p. ; _c24 cm. |
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_aService industries _xManagement |
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| 700 | 1 | _aArmistead, Colin | |
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_a.b10836457 _b2021-05-28 _c2019-11-12 |
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