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008 171013t1991 njua b 001 0 eng d
020 _a0138070660
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_chadiah
039 9 _a201808141413
_brahah
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_drahah
_c201711211217
_drahah
_y10-13-2017
_zros
040 _aDLC
_cDLC
_dDLC
_dUKM
_erda
090 _aHF5415.122.L684 1991
090 _aHF5415.122
_b.L684 1991
100 1 _aLovelock, Christopher H.
245 1 0 _aServices marketing /
_cChristopher H. Lovelock.
250 _aSecond edition.
264 1 _aEnglewood Cliffs, N.J. :
_bPrentice Hall,
_cc1991.
300 _axvi, 526 pages :
_billustrations ;
_c24 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
440 4 _aThe Prentice-Hall series in marketing
504 _aIncludes bibliographical references (p. 517-518) and index.
650 0 _aProfessions
_xMarketing.
650 0 _aService industries
_xMarketing.
907 _a.b16518871
_b2019-11-12
_c2019-11-12
942 _c01
_n0
_kHF5415.122.L684 1991
914 _avtls003626715
990 _arm.
991 _aFakulti Ekonomi dan Pengurusan
998 _at
_b2017-01-10
_cm
_da
_feng
_gnju
_y0
_z.b16518871
999 _c690412
_d690412