000 00999nam a2200337 a 4500
005 20250930094101.0
008 981208s1983 xxu 00 eng
010 _a82-020676
020 _a0877571619
035 _a186622
039 9 _y08-18-1999
_zload
090 _aHD9980.5.E45
090 _aHD9980.5
245 1 0 _aEmerging perspectives on services marketing
_cedited by Leonard L. Berry, G. Lynn Shostack, Gregory D. Upah
260 _aChicago
_bAmerican Marketing Association
_c1983
300 _a146 p. : ill. ; 28 cm.
590 _a1
650 _aService industries
650 _aMarketing
_960389
700 1 _aBerry, Leonard L.
700 1 _aShostack, G. Lynn
700 1 _aUpah, Gregory D.
907 _a.b1066726x
_b2021-05-28
_c2019-11-12
942 _c01
_n0
_kHD9980.5.E45
914 _avtls000069319
990 _amur
991 _aFakulti Pengurusan Perniagaan
998 _at
_b1999-05-08
_cm
_da
_feng
_gxxu
_y0
_z.b1066726x
999 _c68627
_d68627