| 000 | 01488nam a2200385 i 4500 | ||
|---|---|---|---|
| 005 | 20250930145417.0 | ||
| 008 | 150505s2014 ne a 001 0 eng d | ||
| 020 | _a9401800170 | ||
| 020 |
_a9789401800174 _qpaperback _cRM229.40 |
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| 039 | 9 |
_a201508281734 _bathirah _c201508140943 _drasyilla _y05-05-2015 _zrasyilla |
|
| 040 |
_aYDXCP _beng _cYDXCP _dBTCTA _dOCLCQ _dUKM _erda |
||
| 090 | _aT58.64.B467 2014 | ||
| 090 |
_aT58.64 _b.B467 2014 |
||
| 100 | 1 |
_aBernard, Pierre, _eauthor. |
|
| 245 | 1 | 0 |
_aIT service management based on ITIL 2011 edition / _cPierre Bernard. |
| 264 | 1 |
_aNetherlands : _bVan Haren Publishing, _c2014. |
|
| 264 | 4 | _c©2014. | |
| 300 |
_ax, 338 pages : _billustrations ; _c24 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 490 | 1 | _aBest practice | |
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aInformation technology _xManagement. _960039 |
|
| 650 | 0 |
_aInformation technology _xQuality control _xStandards. |
|
| 830 | 0 | _aBest practice | |
| 907 |
_a.b16136111 _b2021-04-01 _c2019-11-12 |
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| 942 |
_c01 _n0 _kT58.64.B467 2014 |
||
| 914 | _avtls003585502 | ||
| 990 | _aathirah | ||
| 991 | _aFakulti Ekonomi dan Pengurusan | ||
| 998 |
_at _b2015-05-05 _cm _da _feng _gne _y0 _z.b16136111 |
||
| 999 |
_c684592 _d684592 |
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