| 000 | 01050cam a2200289 a 4500 | ||
|---|---|---|---|
| 005 | 20250919173838.0 | ||
| 008 | 090210s2008 enka bi 001 0 eng | ||
| 020 |
_a9780754671565 (alk. paper) _cRM243.90 |
||
| 039 | 9 |
_a200905271457 _bariff _c200904291113 _drahah _c200902101228 _didah _y02-10-2009 _zidah |
|
| 040 | _aUKM | ||
| 090 | _aHF5415.5.C858 | ||
| 090 |
_aHF5415.5 _b.C858 |
||
| 245 | 0 | 0 |
_aCustomer relationship management : _ba global perspective / _cby Gerhard Raab ... [et al.]. |
| 260 |
_aAldershot, Hampshire, England : _bGower, _c2008 |
||
| 300 |
_aix, 204 p. : _bill. ; _c24 cm. |
||
| 500 | _aPS RIMA - Pn. Rosnah Book Fair London | ||
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aCustomer relations _xManagement |
|
| 700 | 1 | _aRaab, Gerhard | |
| 907 |
_a.b14404370 _b2020-10-15 _c2019-11-12 |
||
| 942 |
_c01 _n0 _kHF5415.5.C858 |
||
| 914 | _avtls003399469 | ||
| 990 | _amaa | ||
| 991 | _aProgram Komunikasi & Pengurusan (SPM) | ||
| 998 |
_at _b2009-10-02 _cm _da _feng _genk _y0 _z.b14404370 |
||
| 999 |
_c675341 _d675341 |
||