000 01006nam a2200277 a 4500
005 20250930144837.0
008 090210s2007 nyu 001 0 eng d
020 _a9781555705985
_cRM238.23
020 _a1555705987
039 9 _a200902131727
_bzaleha
_y02-10-2009
_zbalqis
040 _aUKM
090 _aZ711.45.K881v 2007 9HUKM
090 _aZ711.45
_b.K881v 2007 9HUKM
100 1 _aKovacs, Diane K.
_q(Diane Kaye),
_d1962-
_954983
245 1 4 _aThe virtual reference handbook :
_binterview and information delivery techniques for the chat and e-mail environments /
_cDiane K. Kovacs
260 _aNew York :
_bNeal-Schuman,
_c2007
300 _axvii, 132 p. ;
_c23 cm.
650 0 _aElectronic reference services (Libraries)
907 _a.b14404278
_b2020-10-15
_c2019-11-12
942 _c01
_n0
_kZ711.45.K881v 2007 9HUKM
914 _avtls003399458
990 _aNorhayati/zaleha
991 _aPerpustakaan, HUKM
998 _ah
_b2009-10-02
_cm
_da
_feng
_gnyu
_y0
_z.b14404278
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