000			01423cam a2200301Ii 4500
001			9781439853740
008			180331s2011 fluacd ob 001 0 eng d
020			_a9781439853740 _q(e-book : PDF)
020			_z9781439853733 _q(hardback)
024	7		_a10.1201/b10810 _2doi
035			_a(OCoLC)710992657
050		4	_aP96.M34 _bJ67 2011
082	0	4	_a302.23068 _bJ824
100	1		_aJordan-Meier, Jane., _eauthor.
245	1	4	_aThe four stages of highly effective crisis management : _bhow to manage the media in the digital age / _cJane Jordan-Meier.
264		1	_aBoca Raton : _bCRC Press, _c2011.
300			_a1 online resource (xxiii, 296 pages)
505	0		_asection 1. Media, crisis, and new reporting tools -- section 2. Stages of a crisis -- section 3. Spokespeople : speed matters and perception is everything -- section 4. Media interviews : rules of engagement in a crisis -- section 5. Communication : rules and tools.
650		0	_aOnline social networks.
650		0	_aMass media _xManagement.
650		0	_aCrisis management.
650		0	_aPublic relations.
776	0	8	_iPrint version: _z9781439853733 _w(DLC) 2010043717
856	4	0	_uhttps://eresourcesptsl.ukm.remotexs.co/user/login?url=https://www.taylorfrancis.com/books/9781439853740 _zClick here to view.
907			_a.b17047754 _b2024-10-25 _c2024-10-15
942			_n0
998			_ae0001 _b2024-10-15 _cm _dz _feng _gflu _y0 _z.b17047754
999			_c671405 _d671405