000 01526nam a2200337 i 4500
008 240624s2024 my a i 000 0 eng d
020 _a9786294860889
_qpaperback
_cHadiah
040 _aUKM
_erda
090 _aRA975.5.P5
_bG346 arkib
100 1 _aGan, Yan Nee,
_eauthor.
245 1 0 _aPharmacy services:
_baccomplishing patient satisfaction /
_cGan Yan Nee, Aniza Ismail, Nofazilah Ahmad.
250 _aCetakan pertama
264 1 _aBangi, Selangor:
_bPenerbit Universiti Kebangsaan Malaysia,
_c2023.
264 4 _c©2023.
300 _a105 pages :
_billustrations ;
_c20 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
505 _aChapter 1: Pharmacy services in public health -- Chapter 2: Patient satisfaction and healthcare -- Chapter 3: Determinants of patients satisfaction in the healthcare setting -- Chapter 4: The approach to measuring patient satisfaction -- Chapter 5: Patient satisfaction unravelled -- Chapter 6: Implications for pharmacy services.
504 _aIncludes bibliographical references ([95]-101) and index.
650 0 _aPharmaceutical services
650 0 _aPharmacist and patient
700 0 _aNorfazilah Ahmad,
_eauthor.
700 0 _aAniza Ismail,
_eauthor.
907 _a.b17035776
_b2024-07-29
_c2024-06-24
942 _c6
_n0
_kRA975.5.P5 G346 arkib
949 _o101032979 (arkib)
_o101030833
990 _amsah/mms/AJ
991 _aKoleksi Arkib
998 _at
_b2024-04-30
_cm
_da
_feng
_gmy
_y0
_z.b17035776
999 _c670221
_d670221