000			04595cam a2200445 i 4500
008			210715t20212021onca b 000 0 eng d
020			_a9781487507893 _qhardback _cRM156.03 (PTSL)
040			_aNLC _beng _cYDX _erda _dOCLCQ _dNLC _dOCLCF _dYDX _dDLC _dUKM _erda
090			_aHD58.7 _b.B423
245	0	4	_aThe behaviorally informed organization / _cedited by Dilip Soman and Catherine Yeung ; with a foreword by Cass R. Sunstein.
264		1	_aToronto ; _aBuffalo ; _aLondon : _bUniversity of Toronto Press, _c2021.
264		4	_c©2021.
300			_axxiv, 300 pages : _billustrations ; _c24 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
490	0		_aBehaviourally informed organizations
504			_aIncludes bibliographical references.
505	0		_aThe Science of Using Behavioral Science / Dilip Soman -- Embedding Behavioral Insights in Organizations / Bing Feng, Melanie Kim, and Dilip Soman -- Why Should Organizations Want to Be Behaviorally Informed? / Melaina Vinski -- Gut Check: Why Organizations That Need to Be Behaviorally Informed Resist It / Shannon O'Malley and Kelly Peters -- Seeing Sludge / Daniel Cowen, Niketana Kannan, and Dilip Soman -- A Guide to Guidelines / Sophie Duncan, Melanie Kim, and Dilip Soman -- Boundedly Rational Complex Consumer Continuum / Derek Ireland -- A Scarcity of Attention / Matthew Hilchey and J. Eric T. Taylor -- Workplace Habits and How to Change Them / Kyle Murray and Shirley Chen -- Humanizing Financial Services with Behavioral Science / Jane Howe, Alex Henderson, Jennifer Nachshen, and Sarah Reid -- Choice Architecture in Programs and Policy / Elizabeth Hardy, Lauryn Conway, and Haris Khan -- Helping Low-Income Canadians to File Taxes and Access Benefits / Jennifer Robson -- Online Privacy / Melanie Kim, Kim Ly, and Dilip Soman -- Behavioral Science for International Development / Abigail Dalton, Varun Gauri, and Renos Vakis -- Building Partnerships for Behavioral-Science Initiatives in the Public Sector / Mathieu Audet, Emilie Eve Gravel, Rebecca Friesdorf, and Hasti Rahbar -- Behavioral Science in Policy and Government: A Roadmap / Catherine Yeung and Sharon Tham.
520			_a'Every organization is fundamentally in the business of behavior change. Whether it be a government trying to get business to comply with environmental regulation, a business trying to get its customers to be loyal to their products, or a financial advisor encouraging a client to start saving for retirement, behavior change is critical to organizational success. Despite its centrality to organizations, we do not have a good scientific framework for behavior change or a good understanding of how organizations can embed insights from behavioral science into their operations. To overcome this void, this book develops an overarching framework for using behavioral science. It shows how behavioral insights (BI) can be embedded in organizations to achieve better outcomes, improve the efficiency of processes, and maximize stakeholder engagement. This edited volume will provide an enterprise-wide strategic perspective of how governments, businesses, and other organizations have embedded BI into their operations. It is based on research by academics and practitioners from the Behaviourally Informed Organizations Partnership and will highlight ideas, pragmatic frameworks, and prescriptive outcomes, based on illustrative case studies. Featuring a foreword by Cass Sunstein, this book investigates key findings from BI, with an eye toward how it can be used to solve problems and seize opportunities in diverse organizations.'-- _cProvided by publisher.
530			_aIssued also in electronic format.
650		0	_aOrganizational behavior _vCase studies.
650		0	_aOrganizational change _vCase studies. _962832
650		0	_aHuman behavior _vCase studies.
650		0	_aPsychology, Industrial _vCase studies.
650		7	_aHuman behavior.
650		7	_aOrganizational behavior. _960635
650		7	_aOrganizational change. _960636
650		7	_aPsychology, Industrial. _960784
655		7	_aCase studies.
700	1		_aSoman, Dilip, _eeditor.
700	1		_aYeung, Catherine, _d1976- _eeditor.
907			_a.b16940787 _b2022-10-21 _c2022-08-09
942			_c01 _n0 _kHD58.7 .B423
949			_o101026575
990			_anma
991			_aIKMAS
998			_at _b2022-08-09 _cm _da _feng _gonc _y0 _z.b16940787
999			_c661018 _d661018